VisionONE Access (“VisionONE”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains what we collect through this website, why we collect it, how we use and protect it, and the rights you have over it.
This policy applies globally to all visitors. We have built it to a high common standard of data protection. Depending on where you are located, specific laws also apply to you — including the Data Protection Act, 2019 of Kenya and the Digital Personal Data Protection Act, 2023 of India. The “Your rights” section below explains what this means for you.
Who we are
The data controller responsible for your personal data is:
VisionONE
ASP Building, Embakasi Road, Nairobi, Kenya
Email: [email protected] · Phone: +254 791 737401
Website: visionerpsolutions.com
What personal data we collect
When you submit an enquiry or enrolment form on this website, we collect:
- Your full name
- Your mobile number
- Your email address
- The batch / preferred start date you select
- Your current status (student, recent graduate, or working professional)
- Optional information you choose to provide, such as your college or company name, how you heard about us, and any message or questions
- Technical data collected automatically through cookies and similar technologies (see our Cookie Policy)
We do not knowingly collect sensitive personal data through this form, and we ask that you do not include it.
Why we collect it and our lawful basis
We process your personal data on the basis of your consent, which you give when you submit the form and tick the consent box. We use the data to:
- Respond to your enquiry and share program details
- Contact you by phone, WhatsApp, or email regarding the program you enquired about
- Process and manage your enrolment, if you choose to enrol
- Improve our website and understand which channels bring genuine enquiries
We will only use your data for the specific purposes described here. We will not use it for unrelated purposes without obtaining your consent again.
Who we share it with
We may share your personal data with trusted service providers who help us operate, strictly for the purposes above — for example, our customer relationship management (CRM) system, email and messaging tools, and our payment provider (for enrolment payments). These providers process data on our instructions only.
Where the program you enrol in is delivered from our operations in another country, we may share your enrolment and payment data to deliver it, with appropriate safeguards (see “International transfers” below).
We do not sell your personal data. We may disclose data where required by law or by a competent authority.
Children
This program and website are intended for individuals aged 18 and above. We will only process the personal data of a person under 18 with the verifiable consent of a parent or lawful guardian. If you are under 18, please do not submit the form without involving a parent or guardian.
How long we keep it
We retain enquiry data for 24 months from your last contact with us, and enrolment data for as long as required to deliver the program and to meet our legal, tax, and accounting obligations. After that, we securely delete or anonymise it.
How we protect it
We apply appropriate technical and organisational security safeguards — including access controls and secure transmission — to protect your data against unauthorised access, alteration, disclosure, or loss.
Your rights
Wherever you are located, you may ask us to:
- Confirm what personal data we hold about you and give you access to it
- Correct inaccurate or incomplete data
- Erase or delete your data
- Stop or restrict certain processing, including direct marketing
- Provide your data in a portable format
- Withdraw your consent at any time (this will not affect processing already carried out)
To exercise any right, contact us using the details below. You also have the right to lodge a complaint with the Office of the Data Protection Commissioner (ODPC), Britam Towers, Upper Hill, Nairobi.
International transfers
We may transfer your personal data to our operations and to service providers located in other countries (including India, where some programs are delivered). We do so only where the destination offers adequate protection, where appropriate safeguards are in place, or with your consent, in line with the data protection laws that apply to you.
Contact
For any questions about this Privacy Policy, or to exercise your rights:
Email: [email protected] · Phone: +254 791 737401
We will respond within the timelines required by the applicable law.
Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page with the revised date shown above.